The business and operational needs of health plans are changing so quickly that it’s no wonder they’re running into information technology challenges. At the same time plans are by their nature are conservative about changing how they operate and swapping out old systems for new ones.
In this podcast interview, Joe Marabito, CEO of ikaSystems lays out the complexities of the health plan IT world, describes how health reform is providing new opportunities for administrative innovation, and speculates about the role Accountable Care Organizations will play in transforming the payer world.
ika provides a variety of next-generation IT infrastructure to health plans and so has a front row view of the changes.
By David E. Williams of the Health Business Group.