I’m quoted in two recent articles in the Pittsburgh Tribune-Review:
- Highmark asks patients to ‘Meet Mr. Right’ — about the use of speed-dating techniques to match patients with primary care doctors. It’s one of Highmark’s ways of trying to tamp down the discord resulting from the company’s feud with UPMC.
- Pittsburgh hospitals miss 5-star ranking in patient experience –about Hospital Compare’s release of hospital patient experience scores. Top scores are good, but my main takeaway is to avoid those on the lowest end of the spectrum.